Frequently Asked Questions
Having questions about ordering tickets online? Check out our Web Ticket Buying FAQ.
Q. Can I choose which reserved seat(s) I want when purchasing a ticket(s)?
A. We give you the best seats available at the time of purchase.
Q. Where can I find a seating chart?
A. See the Britt venue page for seating charts.
Q. How do I get to Britt Festivals in Jacksonville?
A. See our Britt venue page for driving directions, a downloadable driving and parking map and a facilities map.
Q. What are Britt's Box Office hours? Britt's main box office at 216 W. Main Street
in Medford is open M-F, 9 a.m.-5 p.m. On performance days, the Britt hill Box
Office opens at 3 p.m. For Britt concerts at the Lithia Motors
Amphitheater, the box office there opens three hours before the performance
begins.
Q. Where is the nearest camping facility to Britt Festivals?
A. Visit the Jackson County Parks web site for information on camping in the Rogue Valley.
Q. Can I bring food and alcohol?
A. Britt encourages picnics however, no "hard" alcohol is allowed at Britt and, if brought onto the premises, it will be confiscated. Wine and malted beverages are allowed; you may bring your own or buy beverages at the on-site concession booth. (please note: no outside food is allowed at concerts at the Lithia Motors Amphitheater)
Q. Can I take photos at Britt concerts?
A. As a general rule, there is no photography or recording of any
kind allowed during performances at Britt. Sometimes an
artist will allow photography, and in those cases, an announcement
will be made from stage. In addition, occasionally artist-approved photographers (they will wear a badge that identifies them) will shoot photos or video on
behalf of a media outlet or on behalf of Britt Festivals. These photographers must be approved by Britt ahead of the concert. Contact Marketing Manager Sara King Cole for more information.
Q. When should I arrive for a concert?
A. At Britt in Jacksonville, you can arrive at any time after the gates open at 5:45 p.m. Patrons with lawn tickets often wait in line before the gates open as lawn seating is on a first-come, first-served basis.
At the Lithia Motors Amphitheater at the Jackson County Expo Park, gates normally open 2 hours before the performance.
Q. What are the rules for line-sitting?
A. Prior to gate opening, Britt asks that patrons
respect the rights of others by observing the following etiquette while
waiting in line:
* Holding space in line for a group or cutting ahead of those who have been waiting is not permitted
* Every person in line is required to have a ticket for that same day's
performance. Those without a ticket will be asked to leave the line.
* Unattended items do not guarantee a place in line.
Q. I think I lost something at Britt. Do you have a lost and found?
A. Recovered Lost & Found items are located at the Britt office at 216 W Main St in Medford, OR through the Britt season. You may also call 541-690-3831.
Q. What artists are coming next year and how much will tickets cost?
A. The full 2010 season schedule and ticket prices will be announced March 31, 2010.
Q. When will tickets go on sale and where do I get them?
A. The 2010 Member Advance Sale is April 9 - May 16, 2010. During the Member Advance Sale, only current member orders will be filled. General public sales begin May 17. For more information on membership, and when the various member levels are able to purchase tickets, visit our Become a Member page.
Q. Are gift certificates available?
A. Gift certificates are available year round in any denomination of $10 or more. You may purchase gift certificates by phone at 541-779-0847 or 1-800-882-7488, or in person at 216 West Main Street, Medford. Gift certificates can be redeemed for any available concert, or for merchandise at the Britt office.
Q. Can my organization run a concession booth for a fundraiser?
A. No. Concessions are operated under contract by the Britt Society and local Rotary clubs.
Q. Can I have any input into which artists Britt brings to the Festival?
A. You can send any suggestions to Mike Sturgill, Director of Programming and Production, from our Contact Us page.
Q. Who do I contact to inquire about performing at Britt?
A. Contact our Programming Director Mike Sturgill at 541-779-0847 ext. 114, or send an email to him from our Contact Us page. If you have a promo package you would like to mail to us, please address it to Mike Sturgill, Britt Festivals, P.O. Box 1124, Medford, OR 97501.
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